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Office Operations Assistant

2 months ago

Brazil, Indiana, United States Hamilton Center Full time

Position Overview: The Program Assistant plays a vital role in providing administrative and clerical support to the Crisis Diversion Center, ensuring smooth daily operations.

Key Responsibilities: This position involves a variety of essential tasks, including:

  • Performing routine office duties such as typing, filing, and copying documents.
  • Managing telephone communications, taking messages, and screening calls for urgent situations.
  • Maintaining comprehensive files and records related to client interactions and program activities.
  • Compiling data and preparing financial reports on a monthly and annual basis.
  • Assisting with billing inquiries and tracking consumer fees.
  • Monitoring enrollment processes for clients seeking outpatient services.
  • Facilitating initial authorizations for Medicaid and Managed Care.
  • Engaging with clients and staff to ensure compliance with quality care regulations.

Qualifications: The ideal candidate will possess:

  • A high school diploma, with additional education or experience in a business-related field preferred.
  • Proficiency in Microsoft Office Suite and data entry.
  • Strong organizational and time management skills.
  • Excellent interpersonal and communication abilities.

Physical Requirements: The role may require standing, walking, and sitting for extended periods, as well as the ability to lift and reach as necessary.

Work Environment: The office environment may vary daily, influenced by client presence and operational demands.

This job description is intended to provide a clear understanding of the essential functions and responsibilities associated with the Program Assistant role, reflecting the commitment to quality and professional service at Hamilton Center.