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Logistics Operations Supervisor

2 months ago

South Windsor, Connecticut, United States Parksite Full time
Job Summary

We are seeking a highly skilled and experienced Lead Transportation Manager to oversee our delivery operations and ensure seamless logistics management. As a key member of our team, you will be responsible for directing all driver and delivery activities, ensuring operational excellence, and driving customer satisfaction.

Key Responsibilities
  • Talent Management: Select, develop, and retain a high-performing team of drivers and dispatchers.
  • Operational Excellence: Implement process improvements, ensure compliance with DOT regulations, and maintain a safe and healthy work environment.
  • Customer Satisfaction: Act as a liaison between sales leadership and logistics teams to ensure customer needs are met and exceeded.
  • Logistics Management: Strategically oversee location fleet and dedicated delivery processes, ensuring efficient use of resources and minimizing costs.
  • Training and Development: Develop and implement training programs to enhance operations expertise within the delivery team.
  • Communication: Effectively communicate with all company departments, including logistics, sales, and IT, to ensure seamless coordination and problem resolution.
Requirements
  • Education: Associate's degree or combination of education and relevant work experience.
  • Experience: 3+ years of experience in logistics management, with a focus on fleet management and customer satisfaction.
  • Certifications: Class A, CDL certified, and Forklift Certification.