Customer Service Representative for Jamaican Cuisine

3 weeks ago


Midland City, Alabama, United States Jamaican Breeze Full time
Job Overview

We are seeking a Customer Service Representative to join our team at Jamaican Breeze, a newly established restaurant in Dale City, VA. The ideal candidate will have a passion for providing exceptional service and a love for Jamaican cuisine.

Salary: $15-$20 per hour based on experience

Responsibilities
  • Greet customers with a warm and friendly demeanor, providing an excellent first impression.
  • Efficiently and accurately handle customer transactions, including cash, credit cards, and digital payments.
  • Answer customer inquiries about menu items and specials, and provide recommendations.
  • Maintain a clean and organized cashier station.
  • Collaborate with the kitchen staff to ensure orders are prepared accurately and delivered promptly.
  • Upsell and promote special items or add-ons to enhance the customer experience.
  • Handle customer concerns and complaints professionally and escalate issues when necessary.
Requirements
  • Previous experience in a customer service or cashier role is preferred.
  • Strong communication skills with the ability to interact positively with customers.
  • Familiarity with cash handling procedures and basic math skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Knowledge or interest in Jamaican cuisine is a plus.
Benefits
  • Competitive hourly wage.
  • Employee discounts on delicious Jamaican cuisine.
  • Opportunities for career growth within a rapidly expanding restaurant.


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