Customer Service Representative
3 weeks ago
**Job Title:** Customer Service Representative
OverviewMGN Foundation is seeking a highly motivated and dedicated Customer Service Representative to join our team. This role provides an excellent opportunity for individuals looking to gain valuable experience in customer service, with full training provided.
Job Responsibilities- Support Team Performance: Assist in executing programs and initiatives that drive performance toward organizational goals.
- Team Assistance: Support the customer service and sales team to achieve operational objectives and maintain high-quality service.
- Training & Mentorship: Provide training and mentorship to new or less experienced staff, ensuring they understand their role and company values.
- Quality Assurance: Review team performance to ensure tasks are completed on time and meet quality standards.
- Escalated Inquiries: Investigate and resolve escalated customer service inquiries, ensuring a positive outcome.
- Required: Associate's Degree (minimum)
- Preferred: Bachelor's Degree
- Paid Training: Comprehensive training to help you succeed in the role
- Career Growth: Opportunities for career advancement within a growing company
- Supportive Work Environment: A positive, collaborative culture where your contributions are valued
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