IT Support and Network Engineer
2 weeks ago
We are seeking an experienced IT Support and Network Engineer to join our team at Integrity Technology Solutions. The estimated salary for this role is $**80,000 - 105,000 per year**, based on experience.
About the RoleThe IT Support and Network Engineer will provide professional and technical service to all clients, troubleshooting escalated service tickets, and creating documentation for common issues. This role requires strong problem-solving skills, excellent communication, and the ability to work independently.
This hybrid role offers a unique blend of remote work flexibility and face-to-face interaction with clients and colleagues. As a key member of our team, you will have opportunities to grow professionally and contribute to the success of our company.
Key Responsibilities- Provide technical support and service to clients, resolving issues efficiently and effectively.
- Escalate tickets to the right service boards, ensuring timely resolution.
- Collaborate with other engineers to achieve shared goals and objectives.
- Strong problem-solving skills, with ability to troubleshoot complex technical issues.
- Excellent communication and interpersonal skills, with ability to work with diverse groups.
- Experience with network administration, including configuration and troubleshooting.
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Network Support Engineer Role
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