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Student Success Specialist II
1 month ago
Join the team at Santa Rosa Junior College as a Student Success Specialist II, where you will play a vital role in supporting student success and retention initiatives. This is a regular, full-time (1.0 FTE), 11-months per year, classified position.
Job Summary:The Student Success Specialist II coordinates the daily support activities and operations of the Student Success mandates; provides student follow-up services; compiles reports and provides analysis and recommendations regarding Student Success and Support Program (SSSP) data; coordinates and provides training related to SSSP; provides assistance to student success programs and services.
Key Responsibilities:- Performs support functions for student success and support programs; prepares reports and other documents.
- Interprets and implements District policies and procedures related to student success and equity and student services programs, including Family Educational Rights and Privacy Act of 1974 (FERPA).
- Monitors retention programs and referral services and coordinates follow up services for students.
- Works with Professional Development to coordinate and provide student success trainings; may organize and participate in outreach efforts.
- Maintains District student success and equity databases; analyzes and produces detailed reports; assists in MIS data reporting.
- May monitor budgets and perform purchasing functions.
- Assists in the development of web pages and online programs.
- Works closely with students, staff, faculty, and the public to implement goals and objectives of assigned areas/programs; resolves issues and recommends solutions related to student success.
- May assist with program planning, including serving as a liaison to advisory committees or other outside agencies.
- Serves as a lead worker to other classified staff in the area.
- May supervise and organize the work of student and short-term, non-continuing (STNC) employees.
Candidates must meet the minimum qualifications as detailed below, or file for equivalency. Equivalency decisions are made on the basis of a combination of education and experience that would likely provide the required knowledge and abilities.
Preferred Qualifications:- Experience maintaining a caseload and advocating on behalf of students or clients, such as submitting petitions, filing grievances, and similar issues impacting student or client's wellbeing.
- Experience working with Spanish-speaking and first-generation students or clients, including being bilingual in Spanish.
- Experience with Higher Education policies and procedures.
- Experience participating in the planning and executing of student- or client-focused events.
- Experience maintaining confidential records.
To be considered for this position, applicants must provide the following:
- A completed Santa Rosa Junior College/GovernmentJobs.com Employment Application and responses to Agency-wide Questions.
- Contact information (phone number and email address) for three professional references. One reference must be from a supervisor.
- A brief cover letter explaining your interest in the position, including how you meet the minimum and preferred requirements and are qualified to perform the essential functions as listed in this section of the job posting.
- Current Resume.
- Copies of transcripts of all college-level coursework. Transcripts must state that the Degree(s) has been conferred or awarded.
- If you do not possess minimum qualifications as noted under the Minimum Qualifications Section of the job posting, you must complete and attach the and supporting documents, including narrative synopsis, to your employment application in order to be considered.
- A current (within the last 6 months) DMV Driver's Record report verifying an acceptable driving record and possession of a Class C Driver's License.
