Branch Manager

3 weeks ago

TN United States Mariner Finance Full time
Branch Manager Job Description

We are seeking a seasoned consumer finance professional to lead our next branch team. As a Branch Manager at Mariner Finance, you will be responsible for driving business growth, maintaining compliance, and providing leadership in the branch. Your key responsibilities will include consistently achieving annual growth goals, approving or denying loans, reducing loss rates, and ensuring compliance with policies and procedures.

Key Responsibilities:
  • Exercises lending authority when reviewing and approving applications, utilizing product knowledge to offer loan solutions that meet customer needs.
  • Manages the retention and maintenance of existing accounts, including lending and collecting, to achieve branch sales and delinquency targets.
  • Coaches branch staff by providing actionable feedback to achieve branch goals, minimize turnover, and create a positive branch environment.
  • Prepares and submits reports reflecting branch activity and growth as needed.
  • Develops additional business by networking with local establishments and building strong community relations.
  • Implements internal branch auditing procedures to control negotiable items and company records.
  • Manages approval of exceptions to policy and resolves product, service, and policy-related obstacles for customers.
  • Exercises authority to ensure policies and procedures are met when monitoring/approving monthly expenses.
  • Promptly investigates and resolves customer and employee inquiries and complaints.
  • Attracts high-quality talent, coordinates interviews, and makes recommendations for vacancies.
  • Participates in company meetings and professional development activities to stay current with industry trends.
Requirements:
  • Minimum of three years of related experience in consumer lending and/or financial services.
  • Two years of successful supervisory experience or recent completion of a lending training program.
  • Bachelor's degree in a relevant field or military rank.
  • Reliable transportation required.
  • Excellent written and verbal communication skills.
  • Highly proficient in Microsoft Office and financial services programs.
  • Ability to complete essential duties/functions in a timely and accurate manner.
  • Demonstrated problem-solving skills, project leadership skills, and interpersonal skills.
  • Must obtain applicable licenses to sell insurance products.
Benefits:
  • Competitive salary and incentive program.
  • Comprehensive benefits package, including health insurance, vision insurance, dental insurance, and 401(k) matching.
  • Paid time off, 11 paid holidays, and FMLA.
  • Employee assistance program, paid parental leave, and referral incentives.
  • Education assistance program and complimentary FIMC membership plan.

Mariner Finance is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, creed, sex, gender, gender identity or expression, marital status, age, national origin, sexual orientation, familial or caregiver status, citizenship status, status as a victim of domestic violence, medical condition, genetic information, pregnancy, physical or mental disability, or status as a disabled or Vietnam era veteran.

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