Customer Service Representative

3 weeks ago


Muskego, Wisconsin, United States Inpro Corporation Full time

About Inpro Corporation

Inpro Corporation, a Milwaukee Journal Sentinel Top Workplace hall of fame company, values its employees and offers a supportive work environment.

We are seeking a detail-oriented individual to join our team as a Customer Care Specialist. This role is responsible for ensuring customer satisfaction through excellent communication and order management skills.

Job Responsibilities:

  • Taking and initiating customer calls to address order status, clarification, and shipping information.
  • Responsible for managing customer orders from initiation to completion, including data entry, review, and order changes.
  • Entering quotes and faxing/emailing them to customers.
  • Generating sample requests for customers and updating job lists and client information.

Requirements:

  • Team-oriented with strong communication and problem-solving skills.
  • Ability to multitask and prioritize tasks effectively.
  • High school diploma or equivalent required.

Compensation:

The estimated salary range for this position is $45,000 - $65,000 per year, depending on experience.

Benefits:

  • A generous time-off policy.
  • Ongoing employee development opportunities.
  • A collaborative and supportive work environment.


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