Infrastructure Engineering Manager

3 weeks ago


Dinan, Bretagne, United States PENFED Credit Union Full time

About PENFED Credit Union
We are a strong and stable financial institution with over 2.8 million members and $36 billion in assets. Our mission is to help our members realize their full potential, educate and encourage their dreams, and make every effort to follow our mission and help our members 'do better.'

We are hiring a Hybrid Engineer III, Archer Administration at our Tysons, Virginia location. As a key member of our team, you will lead engineering activities on enterprise infrastructure systems, services, and applications. Your primary responsibilities include system design, standards-based implementation, capacity planning, systems integration, process/procedure development and refinement, and technical support.

Key Responsibilities:
• Design and implement infrastructure solutions to meet the needs of our members and employees.
• Collaborate with internal and external customers to develop product/project requirements and success criteria.
• Develop and maintain up-to-date baselines for the secure configuration and operations of all in-place systems.
• Provide technical support for enterprise systems, troubleshoot, and repair hardware or software failures.
• Install, configure, test, and maintain systems, application software, and infrastructure tools.
• Serve as a key team member using existing technical knowledge and have the skills to perform specific projects independently.
• Maintain the highest levels of systems and infrastructure availability.
• Interact with other engineers and management to identify areas of improvement for operational efficiency.
• Work closely with technical and non-technical personnel within and across PENFED Credit Union departments and vendors.
• Accountable for managing all assigned tasks and projects.
• Participate in the planning and design of an enterprise Business Continuity Plan and Disaster Recovery Plan.
• Comply with Incident Management and Change Management procedures and reporting practices.
• Maintain up-to-date detailed knowledge of the IT industry as it relates to the technologies identified as primary responsibilities including awareness of new or revised solutions and improved processes.
• Assist junior and subordinate staff in researching technical problems and complex designs in order to develop staff capabilities.
• Participate in on-call 24x7 support as needed in the event of system outage or failure.
• Customize and Administer Enterprise implementation of Archer
• Integrate Archer with various database platforms via API's

Estimated Salary: $150,000 - $220,000 per annum.

The ideal candidate will have a Bachelor's Degree in a related field and a minimum of 10 years of experience working with Governance, Risk, and Compliance tools such as Metric Stream or Archer. Strong understanding of control frameworks for regulated environments, network, compute, storage, cloud, and end-user technologies is required. The ability to present system designs for user approval at formal reviews, strong problem-solving and analytic skills, and excellent communication, documentation, and time management skills are essential.



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