DME Customer Service Advisor

7 days ago


Morgantown, West Virginia, United States West Virginia United Health System Full time
DME Customer Service Advisor Position
West Virginia United Health System is seeking an experienced DME Customer Service Advisor to join our team in Morgantown, Bridgeport, or Martinsburg. As a key member of our customer-facing team, you'll be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded. If you're passionate about delivering outstanding customer service and are looking for a rewarding career that lets you grow and develop as a professional, we'd love to hear from you

About the Job
Your primary responsibility will be to handle customer inquiries, resolve issues, and provide product information in a courteous and professional manner. You'll work closely with colleagues to achieve sales targets and contribute to the growth of our business, while maintaining a positive and respectful attitude towards customers and colleagues alike.

Key Responsibilities
* Handle customer inquiries via phone, email, and in-person
* Resolve customer complaints and issues in a timely and professional manner
* Provide detailed product information and recommendations to customers
* Collaborate with colleagues to meet sales targets and achieve business objectives

About You
To succeed in this role, you'll need:
* 1+ year of experience in sales/customer service
* Strong communication and interpersonal skills
* Ability to work in a fast-paced environment and adapt to changing priorities
* Basic computer skills and proficiency in MS Office

What We Offer
In return for your hard work and dedication, we offer a competitive salary of $42,000 - $58,000 per annum, depending on experience, plus benefits, including medical, dental, and vision insurance, 401(k) plan, paid time off, and opportunities for professional growth and development.

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