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Point of Sale Associate

2 months ago

Oak Park, Illinois, United States Nando's Peri-Peri Full time
Position Overview

The role of a cashier at Nando's Peri-Peri is essential in creating a welcoming atmosphere for our guests. As the first point of contact, the cashier ensures a smooth transaction process while embodying the spirit of Nando's. This position involves managing cash and credit transactions accurately and balancing the register at the end of each shift.

Key Responsibilities
  • Warm Customer Engagement: Greet patrons with a friendly demeanor and maintain eye contact to foster a welcoming environment.
  • Menu Expertise: Provide detailed information about menu offerings, assist customers in their selections, and encourage additional purchases.
  • Transaction Management: Efficiently process sales, handle payments, and ensure correct change is provided.
  • Alcohol Service: Adhere to all regulations and company policies regarding the sale of alcoholic beverages.
  • Customer Guidance: Thank customers and inform them about the location of utensils, condiments, and beverages.
  • Menu Knowledge: Stay informed about menu items, current promotions, and merchandise.
  • Counter Presentation: Maintain an attractive and organized counter display, ensuring cleanliness and orderliness.
  • Cash Handling: Follow company protocols for cash management and ensure cash drawers are accurately maintained.
  • Guest Satisfaction: Engage with guests to confirm their satisfaction with their meals and service, relaying any concerns to management.
  • Dining Room Support: Assist in maintaining the dining area, including checking on tables and offering desserts.
Qualifications
  • Proficient in English, with the ability to communicate clearly, both verbally and in writing.
  • Familiarity with menu items and service standards.
  • Basic math skills and computer literacy are required.
  • Ability to work collaboratively within a team setting.
  • Capability to perform effectively in a fast-paced environment.