Membership Ambassador

4 weeks ago


Southaven, Mississippi, United States Desoto Athletic Club Full time
Job Overview

At Desoto Athletic Club, we're seeking a highly motivated and enthusiastic Membership Consultant to join our team. As a key member of our staff, you will be responsible for providing exceptional customer service, building meaningful relationships with members, and promoting our fitness services.

Key Responsibilities
  • Deliver outstanding customer service to members and prospective members, ensuring a positive and welcoming experience.
  • Build strong relationships with members, understanding their fitness needs and goals, and providing personalized support and guidance.
  • Effectively communicate the benefits and value of our fitness services, promoting membership sales and retention.
  • Work collaboratively with the team to achieve sales and customer satisfaction targets.
  • Stay up-to-date with club promotions, services, and events, and communicate these to members and prospective members.
Requirements
  • Excellent communication and interpersonal skills, with the ability to build rapport with members and colleagues.
  • Proven customer service experience, with a focus on delivering exceptional service and building strong relationships.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Basic computer skills, with the ability to learn and use our club's software systems.
  • Availability to work a variety of shifts, including weekends and holidays.
What We Offer
  • A fun and dynamic work environment, with opportunities for professional growth and development.
  • A competitive salary and benefits package, including health and dental insurance, 401(k), and paid time off.
  • Free gym membership and access to our facilities and services.
  • Opportunities for advancement and career progression.

We are an equal opportunity employer and welcome applications from diverse candidates. Background checks are required for all positions.



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