Compliance Platform Assistant

3 weeks ago


Provo, Utah, United States Careers Full time

We're seeking an experienced and passionate Customer Care Representative to join our team in Provo, UT.

Job Overview

In this role, you will be responsible for supporting customer registrations and renewals, resolving customer care issues, and collaborating with other teams within BCS. Your primary goal will be to deliver exceptional customer experiences and help us achieve our business objectives.

About the Salary and Benefits

We offer a highly competitive salary of $16 per hour, with a monthly sales bonus of 8% (~$2,000). Our total compensation package ranges from $32,000 to $65,000 per year, making it one of the best in the industry. Additionally, we provide flexible schedules and the ability to work from home 3 out of 5 days per week, along with medical coverage through Blue Cross/Blue Shield for full-time employees.

Key Responsibilities:
  • App Onboarding & Feature Interaction: Help customers get set up in the app with their updated profile information.
  • Connect with Technical Support: Collaborate with technical support teams to resolve customer issues efficiently.


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