Technical Solutions Specialist
2 weeks ago
Lanco Integrated is a leading manufacturer of custom equipment for production automation and a builder of flexible turnkey assembly systems. With machines installed in over 30 countries, we have extensive experience in the construction of special-purpose equipment as well as in the integration of industrial robots and other commercially available automation products.
We are excited to announce that we have an exciting opportunity for a Technical Solutions Specialist. The Technical Solutions Specialist is accountable for generating system concepts, pricing, and technical descriptions of processes. This role supports the Sales Account Manager throughout the quoting process.
Responsibilities:
- Providing technical support to sales staff
- Establishing clear understanding of contract documents (customer technical specifications, user requirement specifications, component, and assembly prints)
- Establishing technical solutions that meet specified Statements of Work
- Identifying, communicating, and documenting risks
- Maintaining technical correctness of concepts
- Providing engineering with all available information to start jobs
- Updating sales and management on concept progress
- Maintaining CRM tasks
- Documenting time spent on specific projects
- Assisting sales staff with customer visits and presentations
- Assisting sales staff with online meetings and presentations
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