Digital Transformation Leader

3 weeks ago


Richmond, California, United States Aquent Full time

Job Title: Digital Transformation Leader

About the Role:

Aquent is seeking a highly experienced Digital Transformation Leader to join our team. This individual will lead a team of direct and cross-functional resources across multiple business, IT, and operational teams.

Key Responsibilities:

  • Assist each Line of Business in creating and implementing digital visions, strategies, and roadmaps that address business needs and future growth.
  • Assess digital platforms in the external marketplace and make recommendations for potential partnerships.
  • Identify opportunities to leverage digital techniques for greatest strategic impact and define priority capabilities required to succeed.
  • Develop business cases and business requirements for digital opportunities and drive to execution.
  • Lead multi-disciplinary teams to shape and implement digital strategies, programs, and initiatives.
  • Bring the voice of the customer/client and the voice of the advisor/employee into product features, ensuring that features delivered are aligned with intended business outcomes, and align work with target architecture roadmap.
  • Develop and manage goals and key performance indicators.
  • Partner with Marketing for acquisition support, product positioning, promotion of digital products and services, and onboarding activities.
  • Understand all aspects of internal and external environment, including customer met/unmet digital needs through research efforts, in-depth understanding of voice of customer, industry trends, vendor/platform capabilities, and best practices for servicing digital needs of customers.
  • Continuously assess competitive moves and monitor performance against objectives.
  • Prioritize product requirements and coordinate release plans with IT and key constituents.
  • Serve as primary business point of contact for implementation activities and work closely across with key constituents to meet scheduled milestones.
  • Guide and direct complex projects, identify key stakeholders, and gain participation.

Requirements:

  • Bachelor's Degree required.
  • 10+ years of financial services experience.
  • 5+ years of experience in the digital space.
  • Experience as a people manager.
  • Excellent verbal, writing, and presentation skills.
  • Program management and leadership experience.
  • Strong PowerPoint and Excel skills to assemble and lead executive presentations.
  • Demonstrated experience developing and executing against a strategic plan.
  • Proven ability to develop product roadmaps, define requirements, and lead implementation efforts successfully.
  • Demonstrated interpersonal and management skills; ability to work well as part of a cross-functional team and lead across the organization at multiple levels.
  • Ability to influence diverse, cross-functional team to success without direct authority over the team.

Compensation: $61.28-$68.09 per hour. Compensation is based on several factors, including education, relevant work experience, relevant certifications, and location.



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