Part-time Customer Care Professional

7 days ago


Brainerd, Minnesota, United States Northern Air Plumbing & Heating Inc Full time

Northern Air Plumbing & Heating Inc Overview

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We are a family-oriented business that has been providing exceptional plumbing and heating services since 1991.

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Our company culture revolves around professionalism, courtesy, and continuous growth.

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Job Summary

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We are seeking a dynamic part-time Customer Service Rep - CSR to join our Brainerd, MN team.

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As a part-time customer care professional, your day is filled with activity and interaction.

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You'll answer phone calls, manage both inbound and outbound communications, and schedule appointments with our dispatch team.

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You'll also monitor and follow up on leads, abandoned calls, voicemails, and emails, as well as handle office admin tasks and assist with various duties.

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Requirements

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We are looking for someone with basic computer skills and the ability to learn our CRM software.

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You should be able to handle a high call volume and manage friendly customer service experiences.

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What We Offer

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We offer a pay range of $16-$20 per hour and fantastic part-time benefits like 48 hours of PTO and holidays.

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This customer care role offers both flexibility and growth potential.



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