Sales Associate
3 weeks ago
Key Responsibilities:
Achieve sales goals and develop lasting client relationships by providing exceptional customer service and adhering to company policies and procedures.
Essential Job Responsibilities:
• Meet sales targets
• Utilize elevated sales and service levels to maximize sales performance
• Demonstrate in-depth knowledge of merchandise
• Ensure customer satisfaction by monitoring details such as shipping, alterations, and special requests
• Comply with sales-related policies and procedures
• Maintain a keen interest in the fashion industry and market trends
Customer Service:
• Provide the highest level of customer service
• Build and maintain repeat clientele using client books
• Resolve client problems and complaints quickly and effectively to ensure customer satisfaction
Operations:
• Maintain a neat, organized, and stocked selling floor and merchandise
• Assist in inventory maintenance in the stockroom and on the selling floor
• Participate in inventories and comply with Point-of-Sale policies and procedures
• Properly execute register functions and adhere to work schedule and time and attendance policies
At Michael Kors, we strive to create a diverse and inclusive workplace where everyone feels valued and empowered to succeed. We are committed to equal opportunity employment and inclusivity, regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
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