Merchandising Manager, Performance

4 weeks ago

Sens, Bourgogne-Franche-Comté, United States Zappos Inc Full time
Job Overview

The Senior Merchandising Services Manager is responsible for the overall development, direction, coordination, and execution of Merchandising projects and initiatives. This position is also responsible for overseeing the Merchandising Services team.

Duties
  • Collaborate with stakeholders to determine necessary Merchandising projects and initiatives
  • Develop project scopes and objectives, involving all appropriate stakeholders and parties to ensure technical feasibility
  • Time line projects from conception to completion to ensure efficient and streamlined project completion
  • Develop detailed project/initiative plans to track progress
  • Manage budgets associated with projects and initiatives
  • Assist stakeholders with contract negotiation and budgetary decisions
  • Research, interpret, and report data/findings from projects and initiatives to appropriate parties
  • Provide leadership, mentoring, training, developmental goals, and performance management to Merchandising Services team members
Required Competencies
  • Action Oriented: Able to take practical steps to deal with a problem or situation
  • Approachability: Is welcoming and displays openness to others
  • Budget Allocation: Can determine the maximum amount of funding designated to a team, division, or organization
  • Buying - Subject Matter Expert: The process of acquiring inventory and overseeing this process from order creation to the item being available for customer purchase
  • Coaching Direct Reports: The ability to communicate clearly and appropriately in varying situations
  • Comfort Around Higher Management: The ability to work and communicate with more senior colleagues
  • Compassion: Is aware, understanding, and sensitive of an individual's emotions and/or experience
  • Critical Thinking: Thinks clearly and rationally to understand the logical connection between ideas
  • Customer Focus: Proactively strives to address customer concerns and needs
  • Detail Oriented: The ability to focus on specific, intricate aspects of a task, project, or plan
  • Developing Direct Reports and Others: The ability to cultivate leadership and grow people within the organization
  • Enthusiasm: Has an upbeat and cooperative attitude
  • Ethics and Values: The ability to act within a reasoned set of principles
  • Hiring and Staffing: Can find, evaluate, and establish a working relationship with future employees, interns, contractors, and consultants
  • Initiative: Sufficiently motivated to commence tasks, projects, and/or plans with little to no direction
  • Integrity and Trust: Acts in the best interest of the team and/or organization while adhering to moral and ethical principles
  • Interpersonal Savvy: Easily communicates and interacts with other people, both individually and in groups
  • Learning on the Fly: Quickly acquires knowledge while completing a task or process
  • Logical Thinking: Thinks objectively based on the facts provided
  • Managing and Measuring Work: Establishes clear goals and expectations, reviews progress, and provides timely feedback
  • Merchandise and Assortment Planning - Subject Matter Expert: The process of selecting products to maximize sales and profit that take into consideration the financial objectives and seasonality of merchandise to ensure proper flow
  • Peer Relationships: Maintains a friendly or pleasant disposition and connection with colleagues
  • Perspective: The ability to understand how aspects of a task/project/idea relate to each other and to the whole
  • Pricing Fundamentals - Basic Understanding: Utilizes data to set the optimal price point for inventory items
  • Priority Setting: Creates an efficient order of tasks based on importance and/or urgency
  • Retail Math - Subject Matter Expert: Utilizes equations and ratios to quantify selling performance
  • Software - Extensive Experience: Has the knowledge and ability to work with word processing, spreadsheet, and presentation programs
  • Strategic Agility: Leverages internal and external information to make thoughtful business decisions about the future of the organization quickly and successfully
  • Supporting and Training Staff: Helps improve employee performance by offering opportunities for skills and knowledge
  • Time Management: Organizes and plans how to divide time between specific activities
  • Vendor/Buyer Relations and Negotiation - Subject Matter Expert: Expert in the process and management of building strong, valuable vendor relationships
  • Works Well Under Pressure: Deals with unforeseen constraints while working to meet an objective
  • Written Communication: Can successfully convey a message through the use of the written word (e.g. documents, emails, reports)
Experience
  • A minimum of 8 years of merchandising experience
  • A minimum of 3-5 years of project management-related experience in a merchandising, procurement, pricing, supply chain, or related field
Education
  • Bachelor's degree or equivalent experience

This role is open to candidates physically located in the following metropolitan statistical areas: Austin, TX; Las Vegas, NV; New York, NY; and Seattle, WA. Candidates who are not physically located in one of these areas may not be considered for this role.

The base pay range for this position is $123,500-140,000 per year; however, base pay offered may vary depending on job-related knowledge, skills, and experience. In addition, a full range of medical and other benefits is offered.

The Zappos Family of Companies is committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability. If you need assistance or an accommodation due to a disability, you may email us at recruiting@zappos.com or call us at 1.702.943.7777.

To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

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