Teller I, PT

3 weeks ago

Simpsonville, South Carolina, United States CPM Federal Credit Union Full time
Job Summary:

CPM Federal Credit Union is seeking a skilled Teller I, PT to provide exceptional member service and support the financial needs of our valued customers. As a key member of our team, you will be responsible for delivering top-notch service, performing basic teller transactions, and resolving member issues in a professional and timely manner.

Key Responsibilities:
  • Deliver exceptional member service, ensuring their needs are met with utmost care.
  • Perform basic teller transactions accurately and efficiently, such as accepting deposits, verifying cash and endorsements, cashing checks, and issuing official checks.
  • Resolve member issues and concerns promptly and professionally, or direct them to the right staff for resolution, ensuring their satisfaction and providing high-quality service.
  • Listen attentively to members, identify their financial requirements, and recommend suitable Credit Union products and services to support team sales objectives.

Requirements:
  • Preferred prior teller or customer service experience.
  • Strong attention to detail and precision in financial transactions.
  • Excellent interpersonal and communication skills for professional member service.
  • Sales-oriented mindset, recognizing member needs and making suitable recommendations.
  • Familiarity with banking policies, procedures, and compliance.
  • Flexibility in working hours and adapting to changing staffing needs.
  • High school diploma or equivalent.

About CPM Federal Credit Union:
CPM Federal Credit Union is a leading financial institution dedicated to empowering our members and building stronger financial futures. We offer a dynamic work environment, competitive compensation, and opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.