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Retail Sales Representative

2 months ago

Greenville, North Carolina, United States Kimbrell's Furniture Full time
Benefits:
401(k)

Dental insurance
Health insurance
Paid time off
Vision insurance

Job Overview:

We are seeking driven, enthusiastic, and diligent individuals to become part of our retail operations team. If you are a remarkable Customer Service Leader eager to advance with one of the most established family-owned furniture retailers, we want to hear from you.


Position Summary:

As the public representative of Kimbrell's Furniture, the Sales Associate plays a crucial role in addressing all customer inquiries regarding the products and services offered by Kimbrell's. Sales Associates are expected to consistently enhance their understanding of the company's offerings, policies, and services while maintaining a professional demeanor that reflects Kimbrell's dedication to customer satisfaction.


Key Responsibilities:

- Engage with customers in a polite and professional manner, providing relevant information about our home furnishings and products.
- Efficiently address customer concerns to ensure optimal client satisfaction.
- Meet established sales targets and strive to exceed them.
- Guide customers to merchandise throughout the store.
- Maintain comprehensive product knowledge.
- Keep the sales floor organized and visually appealing.
- Introduce promotions and opportunities to customers.
- Cross-sell products to enhance purchase values.
- Cultivate trustworthy relationships with customers to encourage future sales.


Qualifications:

- Exceptional selling, communication, and negotiation abilities.
- Friendly, enthusiastic, and energetic with a genuine passion for delivering outstanding service.
- Ability to identify furniture by number, color, or description from invoices and accurately complete sales contracts.
- Competence in reading and following assembly instructions for home furnishings, as well as assembling merchandise for display and delivery.
- Availability to work weekends and/or extended hours as required.
- Adherence to all Kimbrell's Furniture policies and procedures.
- Commitment to acting in the best interest of Kimbrell's at all times and cooperating fully in any company investigations.


Fluency in English/Spanish is preferred. The responsibilities listed above are representative of the Sales Associate role and are not intended to be an exhaustive list of all duties.


Compensation:
$35,000 - $70,000.00 per year

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Since our inception in 1915 with a single store and two employees, Kimbrell's has expanded to over 50 locations with hundreds of employees serving both Carolinas. For over a century, we have taken pride in delivering exceptional customer service and quality products. We believe in caring for our customers and our local communities, striving to serve both to the best of our abilities. Our mission is to provide reliable, quality furniture at the best value, offer accessible financing, and deliver excellent customer service. We cannot achieve this without our dedicated employees, and we are looking to expand our family. At Kimbrell's, we uphold our founder's principles of fair compensation, promoting from within, and rewarding those who excel in service to our customers, community, and company. If you are committed to creating an exceptional customer experience and have a strong connection with your local community, we want to hear from you.