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Housekeeping Team Lead
2 days ago
We are seeking a highly organized and proactive Housekeeping Team Lead to join our team at Elite Sports Clubs. As a key member of our hospitality team, you will be responsible for ensuring that all areas of our facilities are maintained to the highest standards of cleanliness and presentation.
Key Responsibilities:- Develop and implement cleaning schedules and protocols for all areas of the facility, including fitness areas, locker rooms, common areas, and offices.
- Train, supervise, and motivate cleaning staff, providing guidance, support, and feedback to ensure high-quality performance and adherence to cleaning standards.
- Conduct regular inspections of the facility to assess cleanliness and identify areas for improvement, taking corrective action as needed.
- Monitor inventory of cleaning supplies and equipment, ensuring adequate stock levels and ordering supplies as needed.
- Respond promptly to member and guest inquiries and requests for assistance, providing exceptional customer service and ensuring a positive experience for all.
- Coordinate with other departments, including maintenance, front desk, and management, to address cleaning-related issues and ensure seamless operation of the facility.
- Maintain cleanliness and organization of cleaning storage areas, equipment rooms, and other designated areas.
- Assist with special cleaning projects and tasks as needed, including deep cleaning, sanitation, and event setup and breakdown.
- High school diploma or equivalent.
- Minimum of 2-3 years of experience in cleaning or hospitality services, with previous supervisory or leadership experience preferred.
- Strong knowledge of cleaning techniques, products, and equipment, with a commitment to maintaining high standards of cleanliness and sanitation.
- Excellent communication and interpersonal skills, with the ability to lead and motivate a team and provide exceptional customer service.
- Detail-oriented and organized, with the ability to prioritize tasks and manage time effectively.
- Ability to work independently and collaboratively in a fast-paced environment, with flexibility to adapt to changing priorities and schedules.
- Knowledge of health and safety regulations and protocols related to cleaning and sanitation (preferred).
- CPR and first aid certification (preferred).
- Flexibility in schedule, including availability to work evenings, weekends, and holidays as needed to oversee cleaning operations and support facility operations.
- Competitive compensation package.
- Opportunities for professional development and advancement.
- Complimentary membership to Elite Sports Clubs.
- Health, dental, and vision insurance options.
- 401(k) retirement savings plan.
- Paid time off and holidays.
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