Glass Sales and Service Representative
1 week ago
About the Role:
We are seeking a highly motivated and skilled Home-Based Sales Professional to join our team as a Customer Engagement Specialist for the glass industry. As a key member of our sales team, you will be responsible for handling inbound calls, managing leads, selling jobs, and mastering our clients' offerings.
As a remote sales professional, you will work from the comfort of your own home and enjoy a flexible schedule, working between 20 and 35 hours per week, depending on the inbound call volume of your assigned team. Our team's hours of operation are Monday-Friday 8:00 AM - 8:00 PM ET and Saturdays (not currently but may become required) 8:00 AM - 11:00 PM ET.
About Us:
Service Station is a remote sales and service team for the glass industry. Founded in 2010, we have delighted callers across the US and Canada with surprisingly personal and knowledgeable service. A contact center without scripts, our team learns to interact naturally with customers and grow confident in their own knowledge. We have a culture of owning your work and being proud of a job well done. Our team is self-motivated, fun, and results-focused.
Responsibilities:
- Handle inbound calls for glass shops, manage leads, dial out on existing leads, sell jobs, and master our clients' offerings
- Work from home and enjoy a flexible schedule, with opportunities for advancement to full-time with PTO
- Develop strong communication and problem-solving skills, with a desire to learn something new every day
- Meet performance targets and contribute to the growth and success of our team
Requirements:
- High school diploma or equivalent required; degree preferred
- 1-2 years of sales experience in the glass industry or related field
- Excellent communication and problem-solving skills
- Able to work independently and as part of a team
- Basic computer skills and ability to type 30 wpm+
Salary and Benefits:
Total compensation $16.50/hr - $27.50/hr, with base pay $15.00/hr and commissions adding an additional $3.00/hr - $14/hr. Hourly base is paid bi-weekly, and commissions are paid monthly and increase with your total sales accumulated during the year.
Location:
This role can be performed remotely from anywhere in the US, with specific requirements including a high-speed internet connection of 25 Mbps+ and a quiet, distraction-free workspace.
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