Merchandise Associate

3 weeks ago


Barboursville, West Virginia, United States TJX Companies Full time
Job Summary

We are seeking a highly motivated and customer-focused Merchandise Associate to join our team at HomeGoods. As a Merchandise Associate, you will play a key role in delivering an exceptional customer experience by engaging with customers, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.

Key Responsibilities
  • Provide exceptional customer service by greeting customers, responding to their needs, and resolving any issues in a timely and professional manner.
  • Maintain a clean and organized store environment by adhering to all visual merchandising standards and ensuring that the sales floor is free of clutter and obstacles.
  • Process customer transactions accurately and efficiently, including ringing sales, handling returns, and counting change.
  • Support the sales floor by restocking merchandise, maintaining inventory levels, and participating in visual merchandising efforts.
  • Participate in store recovery efforts to maintain a clean and organized store environment.
  • Work effectively with peers and supervisors to achieve sales goals and maintain a positive store culture.
Requirements
  • Excellent customer service skills and a strong ability to work with customers from diverse backgrounds.
  • Ability to work a flexible schedule to support business needs, including evenings, weekends, and holidays.
  • Strong communication and organizational skills, with attention to detail and the ability to multitask.
  • Ability to lift heavy objects with or without reasonable accommodation.
  • Previous retail experience preferred, but not required.
Benefits

As a Merchandise Associate at HomeGoods, you will be eligible for a range of benefits, including:

  • Associate discount
  • EAP
  • Smoking cessation
  • Bereavement
  • 401(k) Associate contributions
  • Child care & cell phone discounts
  • Pet & legal insurance
  • Credit union
  • Referral bonuses

Those who meet service or hours requirements are also eligible for additional benefits, including:

  • 401(k) match
  • Medical/dental/vision
  • HSA
  • Health care FSA
  • Life insurance
  • Short/long term disability
  • Paid parental leave
  • Paid holidays/vacation/sick
  • Auto/home insurance discounts
  • Scholarship program
  • Adoption assistance

Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. At HomeGoods, we embrace the unknown - with new products, new challenges and new ways to make a house a home. Our products add little, special touches to customers' lives and our people do the same for each other. Everyone supports each other to Discover Different - here and throughout the entire TJX family, which includes TJ Maxx, Marshalls, Sierra, and Homesense. Discover Different means we embrace each other's differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.



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