Business Systems Analyst
1 week ago
Compass Group USA is a leading foodservice management and support services company, with a strong commitment to delivering exceptional services to its diverse customer base.
We are a dedicated internal team, Compass Technology, that drives enterprise-wide initiatives to enhance our business operations and support our customers.
Job SummaryThe Business Analyst will play a critical role in the multi-year implementation of an ERP system upgrade across the organization.
This position is responsible for working with business team members, third-party technology vendors, developers, and user communities to gather and document business requirements for developing and implementing the ERP upgrade.
The Business Analyst will work in a hybrid environment, based in Charlotte, NC, and will be required to travel occasionally to engage with Compass Sectors.
Key Responsibilities- Collaborate with business stakeholders to identify business needs and develop business requirements for the ERP upgrade.
- Work with Compass Sector teams to assess and analyze business functions and processes to define, document, and articulate the current business processes.
- Develop and maintain Business Process Design documentation to ensure that solutions meet business needs and requirements.
- Partner with function resources to analyze and design To-Be business processes and ensure that solutions meet business needs and requirements.
- Establish meeting cadences, structure, and timelines to ensure timely completion of project deliverables.
- Support product managers/owners with the decision-making process and ensure that solutions meet business needs and requirements.
- Monitor deliverables and ensure timely completion as part of the overall project.
- Post-implementation management of feedback and requirements to ensure that solutions meet business needs and requirements.
- Bachelor's degree preferred.
- 4+ years of Business Analysis experience preferred, ideally in a software development or product enhancement space.
- Experience with SAP, specifically FI, SD, MM, IM, EWM, AM, AP, AR, CO or PCA modules; S/4 HANA experience a plus.
- 1+ years of project experience using the Agile Methodology is desired.
- Strong communication skills and ability to work with cross-functional teams.
- Highly developed sense of ownership, responsibility, and commitment to quality.
- Excellent analytical and problem-solving skills.
- Thorough and highly organized.
- Ability to develop strong working relationships, influence stakeholders, and partner with others to determine acceptable solutions.
- Ability to prioritize and manage multiple deliverables in a tight deadline-driven environment and adjust to changing priorities.
- Proficient in Microsoft Office Programs.
- Willing to travel occasionally to engage with Compass Sectors (less than 5%).
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