Business Systems Analyst

1 week ago


Charlotte, North Carolina, United States Compass Group USA Full time
About Compass Group USA

Compass Group USA is a leading foodservice management and support services company, with a strong commitment to delivering exceptional services to its diverse customer base.

We are a dedicated internal team, Compass Technology, that drives enterprise-wide initiatives to enhance our business operations and support our customers.

Job Summary

The Business Analyst will play a critical role in the multi-year implementation of an ERP system upgrade across the organization.

This position is responsible for working with business team members, third-party technology vendors, developers, and user communities to gather and document business requirements for developing and implementing the ERP upgrade.

The Business Analyst will work in a hybrid environment, based in Charlotte, NC, and will be required to travel occasionally to engage with Compass Sectors.

Key Responsibilities
  1. Collaborate with business stakeholders to identify business needs and develop business requirements for the ERP upgrade.
  2. Work with Compass Sector teams to assess and analyze business functions and processes to define, document, and articulate the current business processes.
  3. Develop and maintain Business Process Design documentation to ensure that solutions meet business needs and requirements.
  4. Partner with function resources to analyze and design To-Be business processes and ensure that solutions meet business needs and requirements.
  5. Establish meeting cadences, structure, and timelines to ensure timely completion of project deliverables.
  6. Support product managers/owners with the decision-making process and ensure that solutions meet business needs and requirements.
  7. Monitor deliverables and ensure timely completion as part of the overall project.
  8. Post-implementation management of feedback and requirements to ensure that solutions meet business needs and requirements.
Requirements
  • Bachelor's degree preferred.
  • 4+ years of Business Analysis experience preferred, ideally in a software development or product enhancement space.
  • Experience with SAP, specifically FI, SD, MM, IM, EWM, AM, AP, AR, CO or PCA modules; S/4 HANA experience a plus.
  • 1+ years of project experience using the Agile Methodology is desired.
  • Strong communication skills and ability to work with cross-functional teams.
  • Highly developed sense of ownership, responsibility, and commitment to quality.
  • Excellent analytical and problem-solving skills.
  • Thorough and highly organized.
  • Ability to develop strong working relationships, influence stakeholders, and partner with others to determine acceptable solutions.
  • Ability to prioritize and manage multiple deliverables in a tight deadline-driven environment and adjust to changing priorities.
  • Proficient in Microsoft Office Programs.
  • Willing to travel occasionally to engage with Compass Sectors (less than 5%).


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