Customer Service Leader

3 days ago


Carle Place, New York, United States Michael Cracchiola - State Farm Agent Full time

As a Customer Service Manager at Michael Cracchiola - State Farm Agent, you will be responsible for delivering exceptional customer experiences that drive the growth of a successful insurance agency. With a strong focus on attention to detail and customer service skills, this role is ideal for someone who desires to make a positive impact while enhancing their career.

Key Responsibilities:
  • Establish and maintain customer relationships through prompt and friendly communication.
  • Provide accurate and timely responses to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Utilize a customer-focused approach to educate customers about insurance options and promote the development of our business.

The estimated salary for this position is $60,000 - $80,000 per year, depending on experience and location. Benefits include hourly pay plus commission/bonus, paid time off, health benefits, and valuable career-building experience.



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