Residential Service Associate
4 days ago
At Great Wolf Resorts, we strive to provide exceptional guest experiences. As a House Attendant, you will play a crucial role in ensuring our rooms are well-equipped and welcoming for our guests.
Job SummaryThis position is responsible for assisting the housekeeping staff in maintaining the cleanliness of guest rooms, including laundry functions and overall patron satisfaction.
Key Responsibilities- Assess quantities of stock in storerooms upon arrival and restock inventory as needed.
- Assist Room Attendants with tasks such as removing linens and trash.
- Clean guest rooms and make beds as required.
- Transport dirty linen from departed rooms to the laundry department.
- Deliver irons, ironing boards, roll away beds, cribs, etc., to guest rooms upon request.
- Operate trash compactors and cardboard balers.
- Pick up and return to storage any previously used guest requests found in rooms or hallways.
- Must be flexible regarding scheduling based on business demands.
- Successful completion of a criminal background check and drug screen.
- Able to work independently with limited supervision.
- Willingness to work flexible schedules, including nights, weekends, and/or holidays as needed.
- Prior experience handling cleaning chemicals.
- Excellent customer service skills.
- Previous housekeeping or general cleaning experience.
- Medical, dental, and vision insurance.
- Health savings account.
- Telehealth resources.
- Life insurance.
- 401K with employer match.
- Paid vacation time off.
- Paid parental leave.
We offer a supportive team environment where you can grow your career through cross-training, scholarship funds, and talent development programs at all levels. Our comprehensive benefits package includes flexible scheduling, access to a holistic wellness program, and technology support through our Employee Assistance Program and Employee Relief Fund.
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