Senior Technical Claims Specialist-General Liability/Bodily Injury Expert

4 days ago


Chicago, Illinois, United States Argonaut Management Services, Inc Full time
Job Title: Senior Technical Claims Specialist-General Liability/Bodily Injury

Argo Group is a leader in specialty insurance with a vibrant culture built on respect, equality, wellness, and opportunity.

We're an innovative organization that's small enough to be agile and big enough to make a difference in our industry.

Our flexible workplace is continuously evolving to ensure all employees feel:

  • Recognized for their performance and provided with equal opportunities to succeed.
  • Empowered to excel and grow in their careers.

We foster an inclusive culture that embraces diversity and design thinking, relies on innovation and agility, promotes collaborative service delivery, frequent, integrated communication, and authentic recognition of excellence.

We are seeking a highly capable Senior Technical General Liability Bodily Injury Claims Specialist to join our team and work from any of our US offices.

This role adjudicates our most complex general liability bodily injury claims for our customers.

Working with limited oversight under broad management direction, adjudicate highly complex claims, at the highest authority limits on assignments reflecting the highest degree of technical complexity, potentially with major impact on departmental results.

Key Responsibilities:

  • Conducting detailed information gathering, analysis, and investigation to find solutions to issues that are numerous and undefined.
  • Reporting to senior management and underwriters on claims trends and developments.
  • Investigating claims promptly and thoroughly, including interviewing all involved parties.
  • Managing claims in litigation.
  • Properly setting claim reserves, taking into account how different policy wordings impact the claims reserving process.
  • Applying creative solutions which result in the best financial outcome.
  • Negotiating highly complex settlement packages, sets reserves, and authorizes payment within scope of authority, settling claims in the most cost-effective manner and ensuring timely issuance of disbursements.

Requirements:

  • Bachelor's degree from an accredited university required.
  • A deep knowledge of claims adjudication is typically achieved through a minimum of seven years' experience adjudicating general liability claims with exposure of $100,000 or more.
  • Must have good business acumen (i.e., understand how an insurance company works and makes money, including how this role impacts both Argo Group and our customers' ability to be profitable).
  • Strong claim negotiation skills a must.
  • Knows how claims reserving techniques are used and how to assess whether a claim reserve is accurate.
  • Demonstrates innovative thinking and regularly shares ideas to help the team whenever possible.
  • Ability to articulate the financial value of your work at multiple responsibility levels inside our clients' business.

We offer a comprehensive line of high-quality products and services designed to meet the unique coverage and claims-handling needs of our clients.

Argo Group International Holdings, Ltd. is an underwriter of specialty insurance products in the property and casualty market.

We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship, denial of family and medical care leave, disability (mental and physical), including HIV and AIDS, medical condition (including cancer and genetic characteristics), race, religious creed (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth, or breastfeeding), sexual orientation, military or veteran status, or other status protected by laws or regulations in the locations where we operate.

We offer a culture that recognizes performance and empowers employees to excel, offering competitive compensation and merit-driven profit sharing.

Flexible workplace policies that support employee well-being include compressed hours, flex-time, job-sharing, remote work, sabbatical leave, and holiday hours.

We offer comprehensive health, wellness, and financial planning options that employees can tailor to meet their personal and family needs.

In addition to traditional health and wellness plans, benefits include dental, disability, life insurance, medical, and vision insurance, matching 401(k) retirement savings, generous paid time off (21 days of PTO, 11 paid company holidays, 3 floating holidays, and a paid voluntary day), paid caregiver and parental leave, paid bereavement, jury duty/court appearances, and military (up to 14 days) leave, employee assistance program (EAP), and an array of voluntary benefits.

We foster an inclusive culture that develops and sponsors diverse teams, encourages cross-functional engagement and collaboration, builds community through employee resource groups (ERGs), and provides an environment that welcomes ongoing dialogue, creative innovation, professional, and personal development.

Active community outreach and volunteer programs.



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