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Chief Store Operations Officer

1 month ago

DeKalb, Illinois, United States Best Buy Full time
Job Description

As a Store Experience Manager at Best Buy, you will be responsible for driving profitability across all channels through analysis of sales trends, promoting brand standards in alignment with company vision, and motivating the team to sell, grow, and have fun while being the best.

You will act as a visionary by setting the tone for the store, connecting services to products, and building a friendly culture for your employees. You will provide consistently excellent customer experiences by partnering with vendors, other business areas, and Best Buy stores near you.

Key Responsibilities:

  • Drive profitability across all channels through analysis of sales trends
  • Promote brand standards in alignment with company vision
  • Motivate the team to sell, grow, and have fun while being the best
  • Identify, develop, and retain internal talent
  • Recruit and build relationships with external talent
  • Conduct motivating store meetings, teach new skills, and run special initiatives to enhance the customer experience and our bottom line

Requirements:

  • 3 years of leadership experience in business, military, or related fields
  • 3 years of experience managing and reviewing operational expenses and revenue
  • Associate degree or higher in business or related fields
  • Retail experience
  • Consumer electronics experience

What's in it for you:

We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include:

  • Competitive pay
  • Generous employee discount
  • Financial savings and retirement resources
  • Support for your physical and mental well-being

About us:

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online, and in customers' homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities.

Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future.