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Fresh Baked Goods Specialist

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Syracuse, New York, United States Dunkin' Full time

JOB TITLE: FRESH BAKED GOODS SPECIALIST

As a Fresh Baked Goods Specialist, you will play a crucial role in delivering high-quality baked products to our customers. This entry-level position at Cafua Management Company involves preparing items in accordance with Dunkin' Brands' operational and quality standards.

GUEST-FIRST CULTURE

We believe that embracing a guest-first culture is essential to our success. It is not merely a strategy; it is the foundation of our operations. Begin by taking personal responsibility for providing the finest products in the industry. Together, we can achieve this by delivering what our guests desire: exceptional quality, prompt and friendly service, and a clean environment. Quality products are crafted using the appropriate systems and recipes tailored to guest specifications. Friendly service starts with you—offering a warm greeting, a smile, and a heartfelt thank you can make a significant difference. A clean environment is vital in creating the atmosphere our guests seek. Let's strive to brighten every guest's day, every time.

KEY RESPONSIBILITIES INCLUDE (BUT ARE NOT LIMITED TO):

Team Collaboration

  • Work collaboratively and respectfully with team members, fostering a positive and efficient atmosphere.
  • Respond constructively to coaching and feedback.
  • Communicate effectively with both peers and supervisors.
  • Learn and execute various tasks proficiently.

Operational Excellence

  • Adhere to brand standards, recipes, and operational systems.
  • Follow safety, food safety, and sanitation protocols; comply with all relevant regulations.
  • Maintain a clean and organized workspace.
  • Availability for weekends and holidays is required.

Profitability

  • Implement restaurant standards, Cafua Management Company guidelines, and marketing initiatives.
  • Prepare and present all products according to brand standards, utilizing job aids as necessary.

Skills and Qualifications

  • Proficient in English.
  • Basic computer literacy.
  • Ability to operate restaurant equipment (must be 18 years or older).
  • Must be capable of lifting a minimum of 50 lbs.

Guest Focus

  • Understand and exceed guest expectations, needs, and requirements.
  • Build and maintain strong guest relationships.

Passion for Results

  • Set and uphold high standards for oneself and others, serving as a role model.
  • Consistently meet or surpass performance goals.
  • Contribute to overall team success; recognize how your role impacts others.

Problem Solving and Decision Making

  • Identify and address issues and challenges.
  • Utilize available information to make informed decisions and resolve problems, involving others when necessary.

Interpersonal Relationships & Influence

  • Develop and nurture relationships within the team.
  • Operate with integrity; demonstrate honesty, respect for others, and commitment to promises.

Cafua Management Company is one of the largest private Dunkin' Donuts franchises in the U.S., with a People First culture. We are an equal-opportunity employer, committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, genetic information, military/veteran status, or any other basis prohibited by applicable law.