Customer Service Representative

1 month ago


Miami, United States Home Depot Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Service/Sales Associate to join our team at Home Depot.

Key Responsibilities
  • Provide exceptional customer service by actively seeking out customers to assess their needs and provide assistance.
  • Maintain a high level of product knowledge, including features and related items to sell an entire project.
  • Greet, qualify, recommend, and close every customer in their department, as well as handle basics in adjacent departments.
  • Ensure assigned areas are clean, shoppable, and safe, and maintain a safe working and shopping environment by following all safety policies and standards.
  • Work cooperatively with Department Supervisors and other associates in their department and other departments.
Department and Product Knowledge

Customer Service/Sales associates in this role will have a strong emphasis on department and product knowledge, including:

  • Building Materials
  • Décor
  • Electrical
  • Flooring
  • Garden
  • Hardware
  • Kitchen & Bath
  • Lumber
  • Millwork
  • Paint
  • Plumbing
  • Tool Rental
Position Types

This role may include various position types, such as:

  • Department Sales
  • Lead Generator
  • Pro Account Sales
  • Sales Specialist
  • Special Services
  • Customer Order Specialist

We are looking for a team player who is passionate about delivering exceptional customer service and has a strong work ethic. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.



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