Service Center Customer Experience Representative
1 week ago
Our Team
We're a dynamic and supportive team of professionals who are passionate about delivering exceptional customer experiences. We believe in fostering a culture of collaboration, respect, and open communication.
Service Advisor Position
We're seeking a highly skilled Service Advisor to join our team. As a key member of our Quick Lube operation, you will be responsible for analyzing guest needs, recommending services, and ensuring seamless communication throughout the process.
Key Responsibilities
- Build strong relationships with guests to understand their needs and preferences
- Provide expert recommendations and clearly explain service options
- Collaborate with colleagues to ensure efficient operations and meet sales and service targets
Requirements
- Previous experience in a dealership, automotive shop, tire center, or quick lube setting (minimum 1 year)
- High school diploma or equivalent required; college credits available through Jiffy Lube University
- Strong problem-solving and critical thinking skills
- Excellent communication and interpersonal skills
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