Clinical Scheduler

4 days ago


Omaha, Nebraska, United States Think Whole Person Healthcare Full time
Job Summary

We are seeking a highly skilled Clinical Scheduler to join our team at Think Whole Person Healthcare. As a Clinical Scheduler, you will play a critical role in ensuring the smooth operation of our healthcare services.

Key Responsibilities
  • Answer inbound calls and place outbound calls to schedule appointments for patients, following physician-specific criteria.
  • Triage patient symptoms, questions, and concerns to schedule an appointment or escalate to a triage nurse, if necessary.
  • Complete patient registration in Allscripts.
  • Triage and route patient messages to appropriate staff members clinic wide.
Requirements

To be successful in this role, you will need:

  • Knowledge of medical insurance and insurance companies.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Ability to maintain confidentiality and handle sensitive information.
  • Basic computer skills and experience with electronic health records.
Working Conditions

This role operates in a healthcare setting and requires frequent sitting and computer work. You will need to be able to stand for short periods, walk, and lift up to 10 pounds occasionally.

We offer a dynamic and supportive work environment, and we are committed to the growth and development of our employees. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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