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Luxury Retail Associate
2 months ago
Are you the right fit?
The ideal candidate for this position should possess a Bachelor's degree or equivalent experience, with a preference for at least two years in a high-end retail setting. We seek an individual who exhibits exceptional organizational abilities and excels at multitasking, managing various responsibilities concurrently. Proficiency in computer applications is crucial, along with outstanding communication and interpersonal skills to effectively engage with clients and team members. Familiarity with SAP software is advantageous. Additionally, the ability to converse in multiple languages would enhance our service to a diverse clientele. This role requires a proactive and flexible individual who can excel in a vibrant retail atmosphere while delivering outstanding customer service and support to ensure the boutique operates seamlessly.
Key Responsibilities:
Reporting directly to the Boutique Manager, you will play a vital role in providing an exceptional client experience by assisting Sales Associates, maintaining daily boutique operations, supporting Reception, and actively participating in the Van Cleef & Arpels Service Excellence Ceremony.
Your responsibilities will include:
- Managing the daily restocking of sales floor supplies, including shopping bags and wrapping materials, to ensure efficient operations.
- Assisting with the setup and breakdown processes during boutique opening and closing.
- Ensuring proper handling of morning jewelry displays and evening jewelry retrieval, along with backstock management.
- Accurately replenishing POS stations and work areas.
- Collaborating closely with Management and Boutique Administrators to maintain merchandise in optimal condition.
- Greeting clients and assisting with Reception tasks.
- Adhering to all protocols established by Management and Corporate regarding client interactions.
- Upholding the Van Cleef & Arpels brand image by consistently demonstrating professionalism and adhering to the Service Charter.
A Commitment to Career Development
By becoming part of Van Cleef & Arpels, you will join a Maison that prioritizes employee career growth. Upon joining, you will be immersed in our captivating world through training on our heritage, craftsmanship, and product offerings.
Recruitment Process Overview:
Interested candidates should submit an online application. If your qualifications align with our criteria, you will be contacted by the Talent Acquisition team for an interview. The recruitment process will involve multiple interviews across various organizational levels. Candidates must possess valid work authorization for employment in the USA. Compensation will be negotiated based on skills and prior experience.
Richemont provides a competitive compensation and benefits package for eligible employees.
Our Benefits:
Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their families. Core benefits include medical, dental, and vision coverage. Health savings and flexible spending accounts are also available. The company provides income protection solutions, including life insurance, disability benefits, and a 401(k) plan with employer matching. Recognizing the importance of work-life balance, our total rewards encompass paid time off, wellness reimbursement benefits, and access to an employee assistance program. Employees are encouraged to engage in community service with volunteer days off, supporting initiatives that foster positive change.
Expected Salary Range: $25-$27 per hour