Residential Repair Coordinator
3 weeks ago
**Job Title: Residential Repair Coordinator**
We are seeking a skilled Residential Repair Coordinator to join our team. As a key member of our warranty department, you will be responsible for coordinating repairs to homes, evaluating homeowner issues, and ensuring customer satisfaction.
About the Company
D.R. Horton, Inc. is a leading homebuilder in the United States with a rich history dating back to 1978. We are committed to quality and excellence and have earned a reputation as one of the largest and most respected homebuilders in the country.
Responsibilities
- Evaluate homeowner repair issues to determine if they are warrantable items
- Process written or electronic work orders and/or verbal instructions from supervisor for homeowner repairs
- Perform necessary repairs to homes such as carpentry work, drywall, texture repair and painting
- Schedule and manage subcontractors to make designated warranty repairs
- Certify warranty work is completed within contractor obligations
- Develop and maintain good rapport with subcontractors and homeowners
- Follow up with homeowners to ensure concerns are addressed in a timely and professional manner
- Process charge-back documentation and invoices
- Conduct all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
Requirements
- High school diploma or general education degree (GED)
- Three or more years related experience, including carpentry work, drywall, texture repair and painting
- Ability to work overtime and travel overnight
- Valid driver's license and willingness to drive among designated communities
Estimated Salary
The estimated salary for this position is $70,000 - $90,000 per year, based on experience.
Benefits
We offer a comprehensive benefits package that includes medical, vision, dental, 401(k), and life insurance.
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