Residential Repair Coordinator

3 weeks ago


San Antonio, Texas, United States D.R. Horton Full time

**Job Title: Residential Repair Coordinator**

We are seeking a skilled Residential Repair Coordinator to join our team. As a key member of our warranty department, you will be responsible for coordinating repairs to homes, evaluating homeowner issues, and ensuring customer satisfaction.

About the Company

D.R. Horton, Inc. is a leading homebuilder in the United States with a rich history dating back to 1978. We are committed to quality and excellence and have earned a reputation as one of the largest and most respected homebuilders in the country.

Responsibilities

  • Evaluate homeowner repair issues to determine if they are warrantable items
  • Process written or electronic work orders and/or verbal instructions from supervisor for homeowner repairs
  • Perform necessary repairs to homes such as carpentry work, drywall, texture repair and painting
  • Schedule and manage subcontractors to make designated warranty repairs
  • Certify warranty work is completed within contractor obligations
  • Develop and maintain good rapport with subcontractors and homeowners
  • Follow up with homeowners to ensure concerns are addressed in a timely and professional manner
  • Process charge-back documentation and invoices
  • Conduct all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company

Requirements

  • High school diploma or general education degree (GED)
  • Three or more years related experience, including carpentry work, drywall, texture repair and painting
  • Ability to work overtime and travel overnight
  • Valid driver's license and willingness to drive among designated communities

Estimated Salary

The estimated salary for this position is $70,000 - $90,000 per year, based on experience.

Benefits

We offer a comprehensive benefits package that includes medical, vision, dental, 401(k), and life insurance.



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