Customer Service Representative

6 days ago


West Jordan, Utah, United States Wal-Mart Stores , Inc. Full time

**Job Summary**

We are seeking a Customer Service Representative to provide exceptional member service and support in our warehouse environment. As a key member of our team, you will be responsible for ensuring members have a positive shopping experience by providing assistance with purchases, resolving issues, and promoting our products and services.

Key Responsibilities:

  • Provide excellent customer service to members, responding to their needs and concerns in a timely and professional manner.
  • Assist members with purchasing decisions, processing transactions, and answering questions about our products and services.
  • Responsible for maintaining a clean and organized work area, adhering to safety protocols, and following company procedures.
  • Collaborate with colleagues to achieve team goals, share knowledge, and support each other in providing exceptional member service.

Requirements:

  • Previous customer service experience, preferably in a retail or warehouse environment.
  • Ability to work in a fast-paced environment, handling multiple tasks simultaneously while maintaining a high level of productivity.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with members and colleagues.
  • Basic math skills and accuracy with handling cash and operating a cash register.

What We Offer:

  • A competitive hourly wage range of $17.00 to $24.00 per hour.
  • Performance-based bonus awards and opportunities for advancement within the company.
  • A comprehensive benefits package, including health, vision, and dental coverage, 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, parental leave, family care leave, bereavement, jury duty, and voting leave.
  • Short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.


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