Pat Access Representative I

3 weeks ago

Bolivar, Missouri, United States Children's Wisconsin Full time
About Us

At Children's Wisconsin, we are dedicated to providing exceptional care to children and families. Our commitment to excellence is reflected in our mission to deliver the best possible outcomes for every patient we serve.

Job Summary

We are seeking a highly skilled and compassionate Access Representative I to join our team. In this role, you will be responsible for welcoming and initiating contact with patient families, obtaining necessary registration and insurance information, and ensuring that all patient accounts flow through the revenue cycle without errors.

Responsibilities
  • Welcome and initiate contact with patient families to obtain necessary registration and insurance information
  • Register patients by following established department guidelines
  • Ensure that all patient accounts flow through the revenue cycle without errors caused by lack of insurance verification, incomplete or inaccurate demographic information, or other registration-related errors
Requirements
  • High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED)
  • Requires 1 year of experience in customer service
  • Exhibits guiding behaviors that reflect Children's values and support our mission and vision
  • Excellent organizational, analytical, and prioritizing skills necessary to work in a fast-paced environment with multiple tasks done simultaneously
  • Ability to work independently or as a team
  • Ability to work a weekend schedule, holiday schedule, and possible hours or location shift change at times
  • Knowledge of computer and keyboard, Microsoft Windows, and basic word processing skills and ability to troubleshoot basic PC issues
  • Proficient data entry skills with accuracy and speed
What We Offer

Children's Wisconsin is an equal opportunity/affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.

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