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Senior Research Software Engineer

2 months ago

Santa Clara, California, United States ServiceNow Full time
Job Description

**About ServiceNow**

ServiceNow is a global market leader in the field of cloud-based platforms, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

**Job Summary**

We are seeking a highly skilled Senior Research Software Engineer to join our reliable and secure AI research team. As a key member of the team, you will be responsible for maintaining and updating codebases, docker images, and associated software artifacts. You will also be responsible for doing code reviews, working with engineers in product teams to get technology transferred, and building tooling/infrastructure for AI security research.

**Key Responsibilities**

  • Maintain and update codebases, docker images, and associated software artifacts.
  • Perform code reviews and ensure high-quality code.
  • Collaborate with engineers in product teams to transfer technology.
  • Build tooling/infrastructure for AI security research.
  • Develop a working knowledge of the ServiceNow Platform and internal software development practices and tooling.

**Requirements**

  • MS in Computer Science with a focus on AI or equivalent job experience.
  • General Python fluency.
  • Ability to write well-tested and documented code.
  • Code comprehension and reviewing.
  • Understanding of Git, Docker, and similar modern software tools.
  • Fluency with one of the main DL frameworks - PyTorch, JAX, or TensorFlow.
  • Experience with LLMs/VLMs, efficient inference, writing distributed/parallel/concurrent code is welcome.
  • A curiosity-driven mindset and an interest in fundamental research.
  • Background in computer science, distributed computing, and deep learning.
  • Experience with building and managing end-to-end data pipelines, from data extraction and transformation to loading and storage.
  • Deep understanding of distributed computing and performance optimization techniques.
  • Ability to work on large projects and take initiative.

**What We Offer**

We offer a competitive compensation package, including a base pay of $151,900 - $258,100, plus equity (when applicable), variable/incentive compensation, and benefits. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan, and family leave programs (subject to eligibility requirements).

**Equal Opportunity Employer**

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.