Merchandiser Travel Retail Service Representative
2 days ago
We are seeking a highly motivated and detail-oriented Merchandiser Travel Retail Service Representative to join our team at Acosta Group. As a key member of our team, you will be responsible for representing our clients and customers by effectively working in teams to perform reset and remodel work, including reading and implementing plan-o-grams, new item placement, void corrections, and special merchandising activity.
Key Responsibilities- Read and follow a plan-o-gram to effectively complete reset and remodel work, demonstrating a working knowledge of merchandising and retail terminology.
- Perform duties such as moving and cleaning shelves, installing new racks and shelves, displaying merchandise properly, placing shelf strips and attaching tags properly, checking date codes and plan-o-gram integrity, and processing pack-outs, restocks, and reorders as necessary.
- Partner with store personnel and co-workers to achieve and maintain merchandising excellence, discuss changes, and build an effective working relationship.
- Effectively and accurately prepare, process, submit, and manage documentation related to assigned reset and remodel work.
- Perform job safely by demonstrating full awareness of surroundings, utilizing proper safety techniques and equipment use when necessary, and being proactive in alerting management to any unsafe act or condition to prevent injuries.
- Understand and follow all Acosta Group policies and standard operating procedures.
- Other duties as assigned.
- High School Diploma/GED
- 1+ year's Customer Service experience preferred. Prior sales agent, retail, and reset responsibility experience preferred.
- Possess excellent organizational skills, strong communication skills, and the ability to build relationships with business partners.
- Comfortable utilizing technology (i.e., smartphones, computer, copier/fax, and handheld devices).
- Quality Commitment: Maintain quality standards that meet and/or exceed expectations.
- Detail Oriented: Ensure work accuracy.
- Customer Service: Provide a level of service to customer concerns.
- Communication Skills: Ability to communicate effectively.
This role requires a strong ability to work accurately with web-based applications, including indicating work availability, checking work assignments, accepting work assignments, receiving work documentation and information, recording work start and completion times, recording work mileage, recording work expenses, recording work time and attendance, and completing training activities. Travel is required and could be up to 50%, with overnight stays and occasional weekend work.
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