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Patient Services Clerk

3 months ago


Norman, Oklahoma, United States Norman Regional Health System Full time
Department Overview

The Primary Care Clinic at NW Executive Park is seeking a dedicated and patient-oriented administrative professional to join our front office team. At Norman Regional Health System, we are committed to providing exceptional healthcare with an emphasis on high-quality, comprehensive preventative services. We invite individuals who are passionate about patient care to become part of our diverse, community-focused team. Our department operates in a fast-paced environment, offering engaged leadership, opportunities for career growth, and a commitment to coordinated care and educational advancement.

Position Summary
  • Deliver outstanding service to patients and visitors while providing essential support to physicians and clinic staff.
  • Manage patient registration, ensure accurate information entry, collect payments, handle multiple phone lines, schedule appointments, and perform various clerical tasks.
  • Required: 6 months of experience in the healthcare sector, excellent communication abilities, familiarity with Word and Outlook, proficient data entry skills, and a strong capacity to manage multiple tasks simultaneously.
  • Preferred: Knowledge of medical terminology and experience with electronic medical records (EMR).
Qualifications

Education
  • High school diploma or equivalent is mandatory.
  • Proficiency in computer applications is required.
  • Additional education in medical terminology, EMR training, or business-related courses is preferred.
Experience
  • One year of clerical experience and six months of healthcare experience are required, ideally in a comparable role.
  • Preferred experience includes medical office operations, insurance processes, referrals, prior authorizations, and hospital or computer-related tasks.
  • Typing skills must be accurate at 40 words per minute.
  • Strong customer service skills, telephone etiquette, and proficiency in computer applications are essential.
(The above requirements may be satisfied through a combination of education and experience.)

Compensation and Benefits
  • Hourly wage ranges from $13.74 to $22.44 based on prior work experience.
  • Benefits package includes medical, dental, vision, short-term and long-term disability, life insurance, paid time off (PTO), paid holidays, tuition reimbursement, scholarship opportunities, retirement plans, free parking, and pathways for career advancement.
Schedule

Monday to Friday, 8 AM to 5 PM
Work Shift

Day
Position Type

Regular Full-Time