Customer Experience Representative

1 month ago

Forest Park, Georgia, United States Hilton Hotels Full time
Hilton Hotels is seeking a skilled Guest Service Agent to join our team. As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests. Your duties will include greeting guests, completing the registration process, and assisting with check-out. You will also be responsible for demonstrating a thorough knowledge of hotel information, answering guest questions and inquiries, and using up-selling techniques to promote hotel services and facilities. If you have a passion for delivering outstanding customer service and are looking for a rewarding career opportunity, we encourage you to apply.

**Key Responsibilities:**

* Greet guests and complete the registration process
* Assist guests with check-out
* Demonstrate a thorough knowledge of hotel information
* Answer guest questions and inquiries
* Use up-selling techniques to promote hotel services and facilities

**What We Offer:**

* Great pay
* Amazing benefits package
* Debt-Free education
* PTO and Flexible schedules

**Why Work for Hilton?**

At Hilton, we are committed to providing our guests with an exceptional experience. We believe that our employees are the key to delivering this experience, and we are looking for talented individuals like you to join our team. If you are passionate about delivering outstanding customer service and are looking for a rewarding career opportunity, we encourage you to apply.

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