Service Team Lead
3 days ago
Job Overview:
">- ">
- We are seeking a highly skilled and motivated individual to join our team as an Automotive Service Advisor at Brakes Plus.">
- The successful candidate will be responsible for providing exceptional customer service, managing the service department, and driving sales growth.">
About Us:
">Brakes Plus is a leading auto service company with over 150 stores across multiple states. Our mission is to deliver quality services at a great price while ensuring a positive experience for every customer.
">Key Responsibilities:
">- ">
- Directly work with customers in areas of sales, service, customer opportunities, adjustments, etc.">
- Create a highly motivated team environment/climate">
- Supervise technicians and service personnel, plan their duties, assign work, and follow up on completion of assignments">
- Coach service department teammates on operational issues">
- Evaluate performance and productivity of all service department personnel">
- Manage parts inventory and outside purchases, update and restock in-house parts when needed">
- Ensure store safety, use and maintain safety equipment">
- Position equipment/hardware layout within the service department">
- Supervise shop area, equipment, and teammates for compliance with company safety procedure">
- Ensure proper inspections are being conducted">
Qualifications:
">- ">
- Outstanding leadership and store management skills">
- Ability to work in a fast-paced work environment">
- Highly organized and detail-oriented, able to mentor others efficiently">
- Excellent verbal and written communication skills">
- Ability to develop professional relationships with customers and team members">
- Minimum 2 years' experience in a Service Advisor/Writer role">
- Proven track record of exceeding business objectives">
- Ability to work efficiently individually and as part of a team">
- Solid knowledge of basic OSHA laws">
- Valid driver's license">
Benefits:
">We offer a competitive salary range of $40,000-$60,000 annually, along with additional benefits including medical, dental, vision, life insurance, and more. We also provide a comprehensive benefits package to support your health, wealth, and well-being.
">Compensation:
">An estimated annual salary range of $45,000-$55,000, depending on qualifications and experience.
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