Dispensary Customer Service Specialist

5 days ago


Los Angeles, California, United States Velvet Cannabis Full time
Customer-Facing Retail Role

Velvet Cannabis is a respected leader in the cannabis retail industry, committed to delivering exceptional customer experiences. As a Cannabis Sales Associate, you will play a vital role in this mission by providing personalized support, fostering strong relationships, and driving sales growth in our dispensary.

About Our Team:
We're a passionate group of cannabis enthusiasts who value creativity, collaboration, and innovation. Our dedication to excellence and customer satisfaction sets us apart in the industry. If you're a driven individual with a passion for cannabis and customer service, we invite you to join our dynamic team

Key Responsibilities:
- Develop lasting relationships with customers through personalized support and guidance
- Leverage product knowledge to advise customers on optimal solutions and drive sales growth
- Maintain a clean, organized, and welcoming dispensary environment
- Utilize our Point of Sale (POS) system to process transactions efficiently
- Promote current sales, discounts, and special offers to maximize revenue opportunities

Requirements:
- High school diploma or equivalent required
- Previous cannabis experience preferred
- Strong understanding of cannabis strains and their benefits
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Passion for cannabis and commitment to exceeding customer expectations

Salary Range:
$20.00 - $25.00 per hour, depending on experience

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