Customer Service Representative and Relationship Builder

5 days ago


Elk Grove, California, United States Illinois Energy Windows & Siding Full time
Job Overview

Illinois Energy Windows & Siding is a leading provider of high-quality products and services in the remodeling industry.

We are a family-oriented company founded in 2002, with a mission to enhance and enrich the lives of our customers and communities through world-class products and services that last a lifetime.

Compensation Package

The estimated annual salary for this role is around $60,000-$70,000, depending on experience, plus a robust bonus plan.

In addition, we offer a sign-on bonus, medical and dental insurance, 401K with company match, paid training and mentorship, career growth opportunities, semi-annual vacation contest, paid-time off, and four paid holidays.

Job Description

As a Phone Appointment Setter and Customer Advocate, you will be responsible for prospecting leads over the phone by connecting with potential customers to introduce our products and services.

After onsite training, call shadowing, and partnered meetings, you will reach out to build customer relationships and follow up with previously generated warm leads.

You will work closely with management to establish and meet marketing goals, fostering exceptional customer relationships that will help the company meet its objectives and continue to grow.

Work Environment

This position is based in Lisle, Illinois, a suburban area located in the western suburbs of Chicago.

Our office location is easily accessible to major transportation routes, including I-355 and Ogden Ave.

Lisle offers a unique festival called Lisle Eyes To The Skies, where hot air balloons are released into the sky during the summer months.

Required Skills and Qualifications

To succeed in this role, you must have expert communication skills and the ability to converse with a variety of people.

You should possess an energetic and positive mental attitude, as well as exposure to inbound and outbound calling.

This is an ideal role for those who enjoy connecting with people and building relationships through thoughtful conversations.

Candidates with experience in marketing, sales, communication, business, hospitality, or related fields are highly encouraged to apply.



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