Customer Service Team Member
3 weeks ago
**Job Overview:**
We are seeking a skilled Customer Service Representative to join our team. As a key member of our staff, you will be responsible for providing exceptional customer service and support.
**Responsibilities:
- Forge strong relationships with customers through effective communication and issue resolution.
- Process transactions accurately and efficiently, ensuring a seamless experience for customers.
- Proactively identify opportunities to upsell and cross-sell financial products and services that meet customers' needs.
- Maintain a clean and organized workspace, adhering to company standards and regulations.
- Participate in ongoing training and development programs to enhance skills and knowledge.
**Requirements:
- High school diploma or equivalent required; prior customer service experience preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
- Able to accurately process transactions and maintain confidentiality of customer information.
- Basic computer skills, including Microsoft Office and Point-of-Sale systems.
**Benefits:
- A competitive salary of $35,000 - $45,000 per year, based on experience.
- Opportunities for career advancement and professional growth.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A 401(k) retirement plan with company match.
- Paid time off and holidays.
**About Us:**
Community Choice Financial Family of Brands is a leading provider of short-term credit solutions, serving customers across the country. We are committed to delivering exceptional customer service and support, while maintaining a culture of integrity and professionalism.
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