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Service Technician for Office Equipment

2 months ago


Denver, Colorado, United States All Copy Products Full time

Position: Field Service Technician

EOE Statement: We are an equal opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Overview: Are you skilled in electrical and mechanical repairs? Do you prefer a hands-on role outside of a traditional office environment? If you excel at assisting clients and resolving technical challenges, we have an exciting opportunity for you.

At All Copy Products, our mission is to empower our clients by optimizing technology, enhancing operational efficiency, mitigating business risks, and maximizing returns on investment. With our extensive expertise, we provide tailored solutions for designing, developing, and implementing comprehensive technology strategies that align with client needs.

As a rapidly expanding organization, we are on the lookout for dedicated individuals to join our team. We seek someone who is collaborative, innovative, customer-focused, and eager to leverage their skills for professional growth.

Responsibilities: As a Field Service Technician, your primary duties will include responding to service requests from clients requiring repairs on their office technology equipment. You will travel to client locations, diagnose issues, and perform necessary repairs on copiers and printers. Additionally, you will conduct inspections, carry out routine and preventative maintenance, and replace any parts that are nearing the end of their lifecycle. You will keep clients informed about the status of repairs and manage parts ordering and scheduling for follow-up visits if immediate repairs are not feasible.

You will receive uniform shirts, a laptop, a smartphone allowance, and a company vehicle, and you will be responsible for maintaining accurate inventory and car stock.

Compensation: We offer a competitive hourly wage ranging from $20 to $25, based on experience, along with a bonus program and a comprehensive benefits package. This position operates Monday through Friday, from 8 AM to 5 PM. We provide full training and welcome candidates from various industries or technical training backgrounds.

Qualifications:

  • Excellent customer service skills
  • Preferred training through employment or a technical college in fields such as automotive repair, computer repair, or aviation; relevant personal experience will also be considered.
  • Proficiency in Microsoft Office applications
  • Clean driving record with no DUI or reckless driving incidents in the past five years.
  • Willingness to undergo a criminal background check.
  • Professional appearance; no offensive tattoos permitted, and excessive tattoos may need to be covered.
  • Must have parking available for taking a company vehicle home daily.

#JP2

About Us: At All Copy Products, we are committed to assisting our clients by optimizing technology, enhancing productivity, reducing business risks, and maximizing returns on investment. We have been recognized as one of the fastest-growing companies in Colorado and have consistently achieved double-digit growth since 2000.

Why Join Us: We value hard work, employee recognition, teamwork, and collaboration as essential components of our success. We are dedicated to giving back to our community and actively participate in various charitable events. We have a strong track record of promoting from within and offer numerous career advancement opportunities across various departments.

We also enjoy team-building activities, including sporting events and social gatherings, fostering a positive and engaging work environment.