Pet Groomer

Pet Groomer Job Summary

We are seeking a skilled Pet Groomer to join our team at Tractor Supply Company. As a Pet Groomer, you will be responsible for providing professional grooming services for dogs, utilizing your knowledge of canine characteristics and grooming styles and techniques.

**Key Responsibilities:**

* Deliver exceptional customer satisfaction by providing high-quality grooming services
* Answer phone calls and schedule appointments
* Assist in generating business by calling existing and new customers, scheduling appointments, and verifying vaccinations
* Book appointments and greet pets as they come in
* Report all accidents and injuries to the Store Manager promptly
* Follow bathing/grooming procedures as outlined
* Clean ears, clip nails, and perform other needed services
* Adhere to customer instructions for clipping patterns
* Clip dog's hair according to determined patterns, using electric clippers, combs, and shears
* Comb and shape dogs' coats
* Talk to live animals or use non-physical techniques to keep them calm
* Complete and maintain customer and company forms
* Properly and completely fill out required grooming forms
* Observe all safety rules and procedures and adhere to safety standards
* Sweep, vacuum, clean, and sanitize cages, tubs, and other areas as needed to maintain standards
* Assist in store operations as needed

**Requirements:**

* Minimum of 1-year experience grooming/styling pets
* Must be comfortable working with dogs and cats
* Must provide own tools (clippers, blades, shears) or be willing to purchase required tools
* High school diploma or equivalent
* Successful completion of Paragon Level 1 & 2 training provided by Petsense

**Preferred Qualifications:**

* Operate and use all grooming tools and equipment, including bathing tubs, brushes, steel combs, barber shears, scissors, clippers, driers, and bathing products
* Ability to read, write, and count accurately
* Communicate effectively with customers
* Display compassion with animals and treat them accordingly
* Exhibit attention to detail
* Read, write, and count to accurately complete all documentation
* Lift and carry pets generally weighing 0-50 pounds
* Work varied hours, days, nights, and weekends as business needs dictate
* Stand and walk for long periods of time
* Safely work around pets and pets' waste

**Working Conditions:**

* Working environment is favorable, generally working inside with moderate noise
* Exposure to wet conditions, particularly when bathing dogs
* Exposure to cats and dogs of all sizes, breeds, and temperaments
* Exposure to sharp grooming instruments, perfumed shampoos and soaps, pets, and pet waste

**Physical Requirements:**

* Ability to move and transfer live animals, equipment, and merchandise weighing up to 50 pounds
* Ability to stand and maintain a stationary position for up to 8 hours while grooming animals
* Ability to frequently move for 4-8 hours per day around the salon to groom animals, clean, and maintain the salon
* Ability to utilize grooming instruments, including shears and dryers
* Ability to frequently lift or reach merchandise overhead
* Ability to bend, kneel, and squat frequently to position oneself to groom animals, clean shelves, and stock merchandise and equipment
* Ability to constantly operate store equipment, such as computers, cash registers, and other store equipment
* Ability to read, write, and count accurately to complete all documentation
* Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers
* Ability to successfully complete all required training

**Disclaimer:**

This job description represents an overview of the responsibilities for the above-referenced position. It is not intended to represent a comprehensive list of responsibilities. The Associate should perform all duties as assigned by his/her supervisor.

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