Customer Service Director
7 days ago
We are looking for a skilled Store Manager to join our team and contribute to our success. As a Store Manager, you will be responsible for managing a team of sales associates and ensuring that all store activities are executed in accordance with company policies and procedures.
Key Responsibilities- Develop and implement strategies to improve customer satisfaction and loyalty
- Recruit, train, and supervise a high-performing team to meet sales targets and provide excellent customer service
- Maintain accurate records of financial transactions and reconcile discrepancies
- Ensure compliance with all company policies and procedures, as well as relevant laws and regulations
- Collaborate with other departments to promote cross-selling and upselling opportunities
Requirements
- Bachelor's degree or equivalent experience
- Minimum 2 years of retail management experience, preferably in a check cashing or financial services environment
- Proven track record of achieving sales targets and improving customer satisfaction
- Strong leadership and communication skills, with the ability to motivate and develop a team
- Ability to work flexibly, including evenings, weekends, and holidays
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