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Customer Service Representative
2 months ago
About the Role:
We are seeking a skilled and friendly Customer Service Representative to join our team at Wegmans Food Markets. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, ensuring a positive shopping experience, and maintaining a clean and organized store environment.
Key Responsibilities:
- Customer Service: Engage with customers in a friendly and professional manner, responding to their needs and concerns in a timely and effective manner.
- Checkout Operations: Efficiently and accurately process customer transactions, handle returns and exchanges, and maintain a clean and organized checkout area.
- Store Maintenance: Maintain a clean and organized store environment, including the checkout area, sales floor, and stockroom.
- Teamwork: Collaborate with other team members to achieve sales goals, maintain a positive store atmosphere, and provide excellent customer service.
Requirements:
- Excellent Communication Skills: Ability to effectively communicate with customers, team members, and management.
- Attention to Detail: Ability to accurately process transactions, handle returns and exchanges, and maintain a clean and organized store environment.
- Teamwork: Ability to work collaboratively with other team members to achieve sales goals and maintain a positive store atmosphere.
What We Offer:
- Competitive Pay: Competitive hourly rate and opportunities for advancement.
- Benefits: Comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
- Opportunities for Growth: Opportunities for advancement and professional growth within the company.