Customer Support Specialist

7 days ago


Beckley, West Virginia, United States IBEX Full time
Overview: As a Customer Support Agent, you will play a vital role in providing exceptional customer experiences for our health insurance affiliate. Your primary responsibility will be to answer telephone calls, resolving issues related to health insurance policies, claims, and denials. To excel in this position, you will need to utilize your problem-solving skills, think critically, and advocate for our members in a friendly and efficient manner.

Your day-to-day tasks will include:
• Answering a high volume of incoming phone calls
• Determining member needs and providing suitable solutions
• Simultaneously using multiple computer programs on multiple screens while on the phone
• Applying problem-solving and critical thinking skills to resolve concerns

In addition to these responsibilities, you will also possess strong analytical abilities, time management, and organizational skills. You should be passionate about learning, as we will provide comprehensive training to help you succeed in this role. The ideal candidate will have experience in the healthcare or insurance industry, a commitment to customer experience, and excellent written and verbal communication skills. We estimate the annual salary for this position to be around $55,000 based on industry standards and location.

  • Beckley, West Virginia, United States Healthcare Support Full time

    Job Title:Dialysis Nurse SpecialistAbout the Job:We are seeking a skilled Dialysis Nurse for a 13-week assignment in Beckley, West Virginia. As a travel nurse with Healthcare Support, you will have the opportunity to work with top healthcare organizations while enjoying flexible scheduling and competitive pay.Job Summary:This is a challenging yet rewarding...


  • Beckley, West Virginia, United States IBEX Full time

    We are looking for an experienced Insurance Support Specialist to join our team at IBEX. As a key player in our customer support department, you will be responsible for providing top-notch service to our clients.About the Job:Respond to client inquiries via phone, email, and chat.Analyze client needs and provide personalized solutions.Collaborate with...


  • Beckley, West Virginia, United States Adecco US, Inc. Full time

    Adecco US, Inc. is seeking a Retail Sales Support specialist to join our team in Beckley, WV.**Compensation:** $13.00 per hourThe ideal candidate will have a strong understanding of Microsoft Word, Excel, and Outlook, and be able to use these skills to assist with tasks such as inventory management and cycle counting.The role involves:Main...


  • Beckley, West Virginia, United States Village Caregiving Full time

    Sr. Support Specialists are needed to provide top-notch care and support to seniors in the Raleigh/Summers County area. -Beckley, WV -Daniels, WV -Hinton, WVVillage Caregiving is a leading provider of non-medical home care services, focusing on delivering personalized care and unparalleled customer service.Personal care assistance with hygiene, bathing,...


  • Beckley, West Virginia, United States Healthcare Support Full time

    We are seeking a highly skilled Dialysis Nurse Specialist to join our team in Beckley, West Virginia. As a travel nursing job, this opportunity will allow you to experience new locations and challenges while providing high-quality patient care.About the RoleThis is a 13-week assignment with 36 hours per week, working 12-hour shifts at night. The ideal...


  • Beckley, West Virginia, United States Healthcare Support Full time

    Job Opportunity:We are seeking a skilled Dialysis Nurse Specialist to join our team for a 13-week contract in Beckley, West Virginia.About the Job:Duty Type: Local ContractDuration: 13 weeksHours per Week: 36 hours/weekShift: 12 hoursResponsibilities:The successful candidate will provide exceptional nursing care to patients undergoing dialysis treatments....


  • Beckley, West Virginia, United States Hired LLC Full time

    About First Priority Home CareWe are a leading provider of home care services, dedicated to delivering exceptional patient care.About the Role:We are seeking an Office Support Specialist to join our team. As a key member of our administration department, you will be responsible for providing administrative support to our staff.Responsibilities:Draft and edit...


  • Beckley, West Virginia, United States Hired LLC Full time

    Job SummaryWe are seeking an Administrative Support Specialist to join S&S Metal Works. This role will provide critical clerical and administrative support to drive company success.Key Responsibilities:Drafting formal documents, such as correspondences and reportsScheduling appointments and managing calendarsProviding exceptional customer service to onsite...


  • Beckley, West Virginia, United States IBEX Full time

    Job Summary: We are looking for a highly skilled Health Insurance Support Specialist to provide exceptional customer service to our members. The ideal candidate will possess excellent communication skills, a strong commitment to customer satisfaction, and the ability to work well under pressure.About the Role:Answering high-volume phone calls from members...


  • Beckley, West Virginia, United States Sevita Full time

    Job Summary:  We are seeking a dedicated and compassionate Direct Support Specialist to join our team at Sevita. As a Direct Support Specialist, you will play a vital role in providing support and care to individuals with intellectual and developmental disabilities.  This is an excellent opportunity to make a meaningful difference in the lives of others...


  • Beckley, West Virginia, United States LifePoint Health Full time

    Raleigh General Hospital, part of LifePoint Health, is seeking a skilled Medical Support Specialist to join our team. This role will provide exceptional patient care and administrative support in a fast-paced medical environment.As a Medical Support Specialist, you will be responsible for managing various aspects of the patient encounter, including timely...


  • Beckley, West Virginia, United States Sevita Full time

    About SevitaAt Sevita, we believe that everyone deserves to live a full, more independent life. Our mission is to provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.A Rewarding Career as a Caregiver Support SpecialistAs a Caregiver...


  • Beckley, West Virginia, United States LifePoint Health Full time

    **Job Title:** Clinical Support Specialist**Estimated Salary:** $40,000 - $50,000 per yearRaleigh General Hospital, part of LifePoint Health, is seeking a skilled Clinical Support Specialist to join our team. As a Clinical Support Specialist, you will play a critical role in supporting our healthcare providers and patients by performing a variety of clinical...


  • Beckley, West Virginia, United States Sevita Full time

    About SevitaSevita is a leading provider of home and community-based specialized healthcare services. Our mission is to empower individuals with unique needs to live full, more independent lives.Job OverviewWe are seeking a compassionate Caregiver Support Specialist to join our team in West Virginia. As a valued member of our staff, you will have the...


  • Beckley, West Virginia, United States Healthcare Support Full time

    About the RoleWe are seeking a skilled Physical Therapist to join our team in Beckley, West Virginia.Job OverviewThis is a 13-week contract opportunity with Healthcare Support, offering a competitive salary and benefits package.Key Responsibilities:Provide exceptional patient care as a licensed Physical Therapist.Collaborate with healthcare professionals to...


  • Beckley, West Virginia, United States LifePoint Health Full time

    We are seeking a Clinical Support Specialist to join our team at Raleigh General Hospital. In this role, you will manage patient encounters, perform clinical and lab-related tasks, and provide general medical receptionist duties.The successful candidate will have strong communication and interpersonal skills, with the ability to work effectively with...


  • Beckley, West Virginia, United States Wyndy LLC Full time

    Wyndy LLC is seeking a reliable individual for a daycare position in the 25801 area. As a Daycare Support Specialist, you will be responsible for supervising activities and ensuring the safety of children.Duties include assisting with mealtime routines and maintaining a clean and healthy environment.Applicants should have a passion for working with young...


  • Beckley, West Virginia, United States HealthCare Support Full time

    Job OverviewWe are seeking a skilled Physical Therapist to join our team at HealthCare Support. This is a 13-week contract located in Beckley, West Virginia.


  • Beckley, West Virginia, United States AdeIphi MedicaI Staffing Full time

    Job Title: Clinical Nursing Support SpecialistAdeIphi MedicaI Staffing is currently seeking a highly skilled and dedicated Certified Nursing Assistant to join our team. As a key member of our healthcare team, you will play a vital role in delivering exceptional patient care.Salary & BenefitsThe estimated salary for this position is $839/36-hours (travel) or...


  • Beckley, West Virginia, United States Hired LLC Full time

    We are seeking an Administrative Support Specialist to contribute to the success of S&S Metal Works.Job Summary:This role involves performing various administrative tasks, including drafting correspondences, planning and scheduling appointments, greeting onsite guests, answering inbound telephone calls, and developing organized filing systems.The ideal...