Quality Assurance Operations Manager
3 days ago
Company Overview
Rich's is a family-owned food company dedicated to inspiring possibilities. With a global presence, we create products used in homes, restaurants, and bakeries worldwide.
We offer creative solutions for food industry professionals, helping them stay competitive. Our portfolio includes innovative products and services geared towards various market segments.
Salary
The salary range for this role is $67,790.67 - $91,716.79 per year.
Job Description
The Quality Assurance Team Leader supervises the Quality Assurance Technicians and ensures plant products meet customer specifications, quality, and reliability standards.
This role involves monitoring and improving manufacturing, quality, and sanitation practices. The successful candidate will also recommend improvements to management.
Key Responsibilities
- Supervise staff responsible for microbiological testing and quality control of plant products.
- Maintain weight and defect control programs in accordance with plant and company standards.
- Mentor and motivate Associates, providing training and development to optimize their performance.
- Communicate performance standards to Associates and recognize individual and team accomplishments.
- Monitor the quality of all products manufactured at the facility and assist team leaders to correct defects.
- Coordinate and maintain a HACCP program for the plant.
- Assist in resolving hotline complaints about plant products and maintain necessary records.
Requirements
- Bachelor's degree in Biology, Food Science, or related field.
- 3 years of supervisory experience in a food-processing, pharmaceutical, or chemical manufacturing organization.
- Demonstrated knowledge and application of statistical process control, quality assurance techniques, and tools.
- Working knowledge of FDA regulations, Good Manufacturing Practices (GMPs), HACCP, food allergens, and pest control.
- Demonstrated mechanical and spatial aptitude, including the ability to disassemble and reassemble equipment.
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